With a background in linguistics from the Autonomous University of Barcelona and an MBA in International Business, Rafael brings a unique blend of language expertise and technical acumen to his role.
In his capacity as a Customer Solutions Specialist, Rafael ensures customer satisfaction with the TaxCore® solution by exploring all available options and collaborating with internal stakeholders to continuously enhance the user experience. He has led numerous projects aimed at enhancing departmental performance, showcasing his leadership and project management capabilities.
Fluent in five languages, Rafael takes charge of translating, proofreading, and updating user documentation in multiple languages, with a focus on effective communication with clients across diverse regions. With Rafael’s multifaceted expertise and commitment to excellence, Data Tech International benefits from a leader who bridges language, technical, and business domains, driving our support efforts forward and ensuring client satisfaction on a global scale.